Thai Airways is ‘”urgently investigating” why cabin crew failed to gather meal trays on a Singapore – Bangkok flight earlier than touchdown on the runway at Suvarnabhumi Airport after an irked passenger recorded the incident on TikTok.
TikTok person Praewa Nang Mana (@Praewa_panicha) posted a clip of meals trays sitting on the foldable tables of three seats. As the plane lands, a water bottle is pictured falling to the ground.
In the clip, Praewa asks…
“Why didn’t they collect our plates?”
Praewa later defined that the incident occurred on a Thai Airways flight from Singapore. Praewa and her two pals had been stunned to pay attention to the pilot say “cabin crew prepare for landing” with the meals trays nonetheless on their laps.
She stated she rang the help bell but nobody came to assist.
Passengers have been informed to lock their seat belts for touchdown. However, Praewa and her associates mentioned they couldn’t regulate their seat belts correctly with out folding the tables away.
Finally, the trays had been eliminated as different passengers retrieved their baggage from the overhead lockers after Praewa obtained out of her seat and located a member of the cabin crew after the plane drew to a halt.
The Thai Airways cabin crew’s actions immediately violate the Federal Aviation Administration (FAA)’s regulations…
“No operator might move an aircraft on the surface, take off, or land when any food, beverage, or tableware furnished by the operator is located at any passenger seat.
“ Massive might transfer an plane on the floor, take off, or land except every food and beverage tray and seat back tray table is secured in its stowed position.”
Thai flag service Thai Airways released a statement on Facebook…
“In relation to the clip that the cabin crew failed to collect trays before landing, Thai Airways Ltd is aware and will not be complacent in investigating this incident that will have occurred because of many causes. We are urgently investigating to find out the details.
“Thai Airways want to stress that the company holds the protection of passengers to the utmost importance. Cabin crew has a guidelines to make sure the orderliness of the cabin previous to take off and touchdown and should work according to worldwide aviation safety standards.”
The flight time between Singapore and Bangkok is 2 hours and 25 minutes..