With the pandemic boosting the global digital economy and accelerating cross-border funds, persons are continually looking for hassle-free modes of transaction. However, finding the proper and reliable monetary service may be challenging as a result of cumbersome procedures and money lost to hidden charges and trade rates. DeeMoney, Thailand’s #1 Fintech specialising in cross-border funds, aims to handle these pain factors by providing reasonable, clear, and seamless cross-border payment options.
DeeMoney is Thailand’s premier and fastest-growing Fintech firm specialising in international funds. The firm is licensed by the Bank of Thailand, with further licences by way of the “International Money Remittance Service Non-Bank Licence” & “Money Exchange and E-Payment Licences”.
DeeMoney has recorded 300%+ development through the pandemic and has processed THB a hundred Billion + and 4 Million+ transactions in and out of Thailand thus far. This growth has been recognised with awards, together with the 2022 Business Innovation Award in the finance category and awards from World Business Outlook for Best Cross Border Payments Solution Provider Thailand and Fastest Growing Fintech Thailand. But the company’s development does not cease here. A continued emphasis on making worldwide cash transfers frictionless has led to the corporate launching a model new app – DeeMoney Neo.
DeeMoney has just lately launched its new app- DeeMoney Neo, with an goal to empower its clients. The DeeMoney Neo App is a model new and improved model of its predecessor – the DeeMoney (Red) App.
Daud Charles, Chief Growth Officer, defined that the DeeMoney group had spent the final 2 years collecting buyer feedback and dealing on adding it to their merchandise. The result is the DeeMoney Neo App, designed to leverage the facility of technology, accessibility, and transparency to ensure that monetary systems empower users to expertise the world, not act as a barrier to it.
The prospects have numerous options to select from with the Neo app, DeeMoney has added to its present offerings. It now helps greater than forty nations, with multiple payout currency choices. Additionally, completely different payout choices, together with account credit or cash pickup providers, can be found in some nations. Ultimately, this provides the customers the liberty of alternative.
Hidden fees abound on the planet of international money transfers. Often, senders or receivers end up paying for costs that weren’t clearly talked about. In some instances, additional fees and taxes which are charged as a helping course of could be charged to the recipient, unbeknownst to you.
“One factor that DeeMoney strives to do with our providers is to be completely transparent. Because, with transparency, comes trust” – Mr Eustace Lobo, Chief Operating Officer said.
DeeMoney takes delight in its transparency with the customers by offering a flat payment, that means there are no hidden charges. So, whether or not you’re transferring US$100 or $100,000, the FX rate is assured at the time of the transfer. You will only have to pay the identical flat charge of a hundred twenty five baht (approximately $3.50) for many international locations. If you should transfer cash to a liked one living in Singapore, you’ll know precisely how much they will receive and how a lot you have to pay in charges. There aren’t any hidden costs or charges. Everything is clear and easily visible to you within the DeeMoney Neo app.
Traditionally, wired transfers with traditional banking would take a couple of enterprise days for someone to obtain the cash. But with DeeMoney, you can be assured that your money might be in the receiver’s account on the following working day, typically even the identical day after the transaction. Mr.Lobo, gave the DeeNext service for example; the service guarantees that the money will reach throughout the next working day. DeeMoney Neo’s smooth user interface also ensures you’ll find a way to transfer cash with just a few clicks.
Mr. Lobo additionally added the importance of responsive and reliable buyer support. He defined that if prospects run into some issues, customers tend to seek instant response and help, so a sturdy help infrastructure is important. DeeMoney has a multilingual support staff which operates 7 days every week. When there is an issue, query or concern, the team’s human operator won’t only reply your query however will help you in tackling the problem and developing with an answer promptly. Moreover, since the staff is multilingual, you will doubtless be paired with an operator who speaks a language you may be comfortable with.
Security is a paramount concern when conducting on-line money transfers. Rich , Chief Technology Officer, explains that since DeeMoney is licensed by the Bank of Thailand, DeeMoney is held to the identical rigorous standards of the banking trade and banking platforms. So, security is mandated, establishing trust with the customers.
The in-house technical experience ensures that the platform is bulletproof by performing regular in-depth security audits, e.g., ensuring that the API (Application Program Interface) is secure. Of course, standard in-app safety such as OTP (one-time passwords) and two-factor authentication are applied. As such, the system and the model new Neo App are safe and trustworthy. He added that one of many key features of the Neo App is its NFC-enabled digital onboarding experience which makes for a convenient and seamless consumer expertise whereas making it more secure and stopping fraud.
According to a latest survey, Thailand is among the many finest international locations for digital nomads. The Land of Smiles has a relatively giant and rising international crowd. DeeMoney offers a seamless and efficient mode for people who transfer cash to wherever they wish, whether or not to their parents again house in Canada or their child learning in school within the United States. The benefits don’t solely limit to international switch; it extends to different monetary companies such as making funds or issuing bills of change.
After tuning into the customer’s needs for the previous two years, DeeMoney discovered that prospects worth cost-effectiveness, efficiency, transparency and security. DeeMoney Neo is designed to empower and ship what the purchasers need with its well-improved pace, transparency, safety and consumer interface..